How much does delivery cost, and how long does it take?
Standard delivery costs £4.99 and is free for orders of £50 or more. It takes an estimated 3 to 5 working days after dispatch. Express delivery costs £6.99 and takes an estimated 1 to 2 working days after dispatch. Orders are usually prepared within 1 working day. See our Shipping policy.
Where do you deliver?
We currently deliver to the United Kingdom only. Orders are sent from France.
How can I track my order?
When your order is dispatched, we email you a tracking number and a tracking link where available. See our Track your order page.
Can I return an item?
Yes. You can cancel your order within 14 days of receiving it, then send the items back within 14 days. Unless an item is faulty or wrong, return postage is paid by you. See our Refund policy.
What if my item is faulty, damaged or wrong?
Contact us with your order number and photos. We will offer a replacement or a refund and cover the return cost.
How do the bundle offers work?
On eligible products, you save 15% when you buy 2 items and 20% when you buy 3 or more. The discount is applied automatically at checkout.
How do I choose the right size?
Use the size guide on the product page. If you are unsure, contact us before ordering and we will help you.
Which payment methods do you accept?
The payment methods available are shown at checkout. Payments are processed securely by our payment providers.
How can I contact you?
Call us on +44 7345 667853 or send us a message through our contact form.